This is an auto-renew SCAM

Posted On : September 2, 2019

This is an auto-renew SCAM. They make it impossible for you to remove auto-renew from your account, the option is not even present in your account until it’s too late. You have to remove auto-renew 24 hours before your account will be charged again, but the option to do so is not present until it’s too late. I know because I checked back and checked back and it was still not available and there’s no customer service number to call. I emailed them WEEKS before I wanted to cancel and they didn’t take care of it for me. They ended up auto-renewing me and when I provided scam evidence to my credit card company and got a chargeback, this GERMAN company sent it to a collection agency. Horrible horrible unethical company. I can’t wait until we all put together a class-action lawsuit, this has happened to so many people. They are trying to merge with Spark Networks, I hope Spark wises up that they are about to have a problem if they buy elite singles.

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